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| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
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"5/12/08 EVERYONE WAS MORE THAN HELPFUL WITH MY PURCHASE.THEY MADE BUYING MY NEXT BIKE A PLEASURE.MIKE MIRACLE WAS NOT PUSHY AND HE LET ME MAKE MY OWN DECISIONS ABOUT MY PURCHASE.HE MADE IT VERY STRESS FREE.YOU CAN BET I'LL BE BACK FOR MY NEXT BIKE. "
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| By: BRIAN MUKWONAGO,WI |
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"4/23/08- Friendly staff and prompt service.
Keep up the good work!"
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| By: Jay Lisbon,WI |
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"4/14/08-Sales people in clothing really helped me find the right size and style I was looking for in rain clothing for my wife and I. Every time I have purchased anything from the motorclothes to the service departments, everyone has been very happy and welcomed a new person to Harley family with smiles and assistance. Thank you!!!!"
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| By: Mark New Berlin,WI |
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| By: LYNN MUSKEGO,WI |
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"3/31/08 Dear Kirk,
You and Your whole staff are AWESOME!!! You really helped Me out in the time of need!!! I brought My bike in to put parts on, then it snowed like a s.o.b. and You were kind enough to work with Me on storage until the snow goes away!!
I cant thank You enough for all of the help from ALL of the people at Hal's!!
Again, Thanks! "Dresser" Tim Heidtke"
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| By: West Milwaukee,WI |
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"3/3/2008 Great Job everyone!"
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| By: Dave Waukesha,WI |
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"3/3/2008 -I was in the market for a motorcycle. I was looking to obtain my endorsement and purchase a bike. While always having a passion for HD's I never thought I would own one. I went to mamy motorcycle dealers, and the service and quality I received from Hal's was fantastic. When I walked into Hals, I felt welcome and everyone was very kind - takes Customer Service to another level. My wife and son were also made to feel very welcome. Based on the treatment we received, I decided Hals was the place to buy from. A week later we were signing paperwork for the purchase of my Harley. I want to pay special tribute to Jack - who took alot of time explaining all kinds of items to us, and took the time to answer the never ending questions from my 6 year old son. I also want to pay tribute to Danny, he was great at answering our questions and finding the finance plan that worked to our budget. To sum it all up, these guys were awesome, and they were the reason we decided to buy from Hals. Great job everyone, and I can now see why becoming a Harley owner is more like joining a family rather than a purchase. Thanks again!"
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| By: Dave Waukesha,WI |
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"2/14/2008-
Dear Kirk,
Your guys in the parts department are awesome!
They Know exactly what I wanted and if it was not in stock, it only took a few days for My order to come in!
I have been in alot of Harley dealerships, but Hal's is #1 in My book!! Keep up the great work!
"Dresser" Tim Heidtke"
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| By: West Milwaukee,WI |
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"11/13/2007- Dear Mr. Topel,
On Thursday morning November 1st I tried to purchase a new Yamaha motorcycle from Don & Roy's Motor sports. Due to a discrepancy in the trade in value ($140) the owner arrogantly said he didn't think that he wanted to sell me a machine from his store, so I made his wish come true. This was my lucky day. I then proceeded to Hal's dreaming that an acceptable price might be agreed upon. Remember I said DREAMING!
I walked in the door and was immediately greeted by a young lady named Caralee who introduced me to a Gentleman named Tom Bradford.
To go on with all the details would take numerous pages. In summary these two people worked a miracle for me and today I am the proud new owner of "Milwaukee Iron" a Harley-Davidson motorcycle, a personal dream come true.
I can't tell you how impressed I am with your organization, the friendliness, the service, just the general desire of everyone from the lady at the front desk to Parts Department and the service area to want to help and make a customer happy.
I almost forgot John in F&I who was extremely helpful as well.
Keep up the great work, I know I will be bragging about Hal's Harley-Davidson for many years to come.
Sincerely, James A. Thode"
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| By: James New Berlin,WI |
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"10/16/2007- Adam did a fantastic job consulting me with regards to slip-ons & available choices. Excellent follow through on entire service. Tom did a fantastic job servicing the bike. Runs like a swiss watch!"
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| By: Chris Waterford,WI |
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"10/16/2007- We've had a lot of problems with other places and finally we found someone who did a great job."
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| By: Michael Winabago,IL |
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"9/19/2007-Hal's continues to provide me with exemplary service. Thanks Hal's!"
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| By: Robert Waukesha,WI |
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"8/23/2007- Must say that I have been making a mistake for years by not coming to your dealership for service. Keep up the Great Work!"
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| By: George Waukesha,WI |
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"8/20/2007- I bought break pads from the House then came to Hals and it was over a $10 price difference. Hals has better prices and is closer to home for me. keep up the good work!!!!"
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| By: anthony new berlin,WI |
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"8/14/2007- One does not always hear about the Good Things. Just a note to comment on the great Customer Service that I received on my recent visit from Kevin Trebe in your service department. He was very knowledgeable, accomonadated my schedule, had a smile and was very gracious. An asset to your service department!
Have a Great Day!
Ken
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| By: Ken New Berlin,WI |
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"8/6/2007- I’d like to thank Hal’s Harley-Davidson/Buell and in particular Bud Curtis for this year’s phenomenal Buell Homecoming!
All the effort and organization that Hal’s invested in owners having a great time was evident. My husband and I thoroughly enjoyed the Stunt shows, the ride to Great Lakes Dragway and the races there, as well as the meal. The time Bud spent with us discussing Buells, and the wonderful route he recommended to Road America were both very appreciated.
This was my first attendance at this event and, although I’ve heard about how fabulous Homecoming is for several years now from my husband, I was truly awed at the experience.
My husband and I are looking forward to Homecoming 2008.
Sincerely,
Terri Whitney-Jackson"
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| By: Terri ,WI |
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"8/2/2007- Had bike in for 1000 mile check-up. Had Tranny issue, service writer Kevin Trebe couldn't be more helpful! Thanks to wrench Scott Wysocki for a quick fix, that was my fault."
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| By: Bruce Big Bend,WI |
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"8/2/2007- I came to Hal's because of your on site Dyno. Your tech did a great job diagnosing problems and I appreciated his honesty when asking his opinions. My thanks to both Kevin & Aaron, the bike runs Great!!"
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| By: Mike Elkhorn,WI |
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"6/13/2007- Recently, I had what I call "above and beyond" service from your excellent service staff. On my way to work my CLUTCH went out so I proceeded to carefully ride into your service area with my '04 Road King and stopped the bike by (gently) hitting the wall of the building and going over (fortunately no damage to myself or the bike)."Mikey" and another associate immediately came to my aid and had someone inspect and FIX the problem that same morning. I cannot tell you how relieved, delighted, and thankful I was for the help. Rest assured that this kind of excellent service from your excellent employees will keep your customers-most particularly me- coming back."
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| By: Ed Waukesha,WI |
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"5/23/2007- I rented a 2006 Classic on the weekend of the 19th of May. This bike was very nice and I have to say Bud took care of me all the way. I had reserved a bike a month before or so I thought and when I called days before to double check on my rental Bud told me that he couldn't find my reservation in the system. He immediately went to work to make sure I was on a bike just days before my planned road trip. This trip is an annual trip my brother and I take and thanks to Bud we were able to make the trip without delays. The Classic I rented handled like a dream. "
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| By: William Racine,WI |
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"4/29/2007- I started thinking about buying a HD a couple of years ago and finally got to the point with the help of coming into some $. The first dealer I visted was the one on Layton and felt nothing but pressure -didn't feel very friendly - THEN I went to HAL's wow what a difference. Friendly, understanding sold me what I wanted - for a returning motorcycle rider - after about 15 years or so. Didn't want a big bike like the Layton store told me. I just wanted to start smaller and see if I would like the return to motorcycles at age 57. I am not dissapointed and am looking forward to joining the local chapter and becoming part of the HD family"
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| By: Keith Oak Creek,WI |
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"4/10/2007- Hello Tom, I just wanted you to know that I really like the street rod, and despite a couple ergonomic issues, it suits me fine. I am very pleased with it, and the transaction environment of your dealership.
I hope you enjoy the pocket knife set, its something you will find useful.
Take care, and enjoy the spring, (if it gets here.) "
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| By: Jeff ,WI |
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"3/16/2007- Devo ringraziare Alba(Dawn) per la sua professionalita' e gentilezza. E' stato un piacere fare acquisti da voi, e tornero' a farne in futuro.
Se nella vostra squadra tutti i componenti sono al livello di Alba(Dawn), allora potete ritenervi i numero uno.
Grazie Alba (Dawn)
Ciao
Cristiano"
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| By: Cristiano Bertinoro (FC) - Italy,XX |
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"3/11/2007- I just wanted to take a minute and tell you what a great shopping experience that I had with Dawn. I had been looking for a particular Harley Men's jacket for my husband for Valentine's Day. I remember Dawn from several online shopping experiences, so I decided to give her a call and see if she might have the jacket. She found me the jacket and quickly mailed it out in time for Valentine's Day. Boy was my husband surprised!!!!! THANKS AGAIN DAWN..."
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| By: Tina Decatur,AL |
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"3/10/2007- bike was great price w/in my wants. Danny K was great no hype no pressure just gave me what I wanted"
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| By: chris new berlin,WI |
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"1/25/2007- As a Harley rider for 30 years I have found Dawn Audehm Director of Online Sales to be a true professional. She is a huge credit to your dealership. "
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| By: Steven Niagara Falls,NY |
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"1/15/2007- John Saffran was outstanding to work with. I'm sure he was tired of my endless questions. The purchase of my new 2007 Heritage was an enjoyable experience due to His tireless efforts to get me the deal I needed to make this happen. Thanks John."
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| By: Anonymous Elm Grove,WI |
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"I worked with Dawn to purchase parts over the phone. She was extremely professional, courteous and very knowledgable about all the parts I purchased. I will be a return customer forever!!"
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| By: Tim indianola,IA |
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"Brad Bloodworth was outstanding and honest at helping me purchase my new 2007 rkc. Thanks to everyone at Hal's who have had the patience to answer a first time harley owners questions over and over and in every department with nothing but professional attitudes. Thanks
Dave Dietrich "
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| By: David Eagle,WI |
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